The call quality is poor. the MOS marks to 2.0
Media bypass is enable.
How to fix the packet loss issue?
Thank you.
- Edited by Jo Tse Wednesday, April 15, 2015 1:31 PM mediapass
Technology Tips and News
The call quality is poor. the MOS marks to 2.0
Media bypass is enable.
How to fix the packet loss issue?
Thank you.
Hi,
Please try to use the Lync 2013 PreCall Diagnostics Tool in Windows Store.
For the issue about high packet loss rate, please double check if the network bandwidth and check if there is any anti-virus software or any port issue for the packet loss rate issue.
Best Regards,
Eason Huang